Refund policy

This is starter copy for your store. Have it reviewed by qualified legal counsel before going live.

Eligible refunds

Refunds are issued when an order is cancelled before fulfilment (where permitted), when we cannot fulfil your order, or when a return is approved under our returns policy (e.g. defective or mis-shipped items).

Method & timing

Approved refunds are sent back to the original payment method where possible. Timing depends on your bank or UPI provider and may take several business days after we process the refund.

Partial refunds

In some cases we may offer partial refunds or store credit instead of a full reversal, depending on the situation and applicable law.

Questions

For refund status, contact us using the support email in the footer with your order number.